Questions and Answers

Do I have to supply my credit card for the personal account?

No. Signing up for the personal account is completely free and doesn't require a credit card.

Do I have to supply my credit card for the 30 day free trial?

Yes, a credit card is required for all paid subscriptions. All monthly subscriptions come with a 30 day trial. Before your trial expires, you'll be sent an email notifying you that your paid subscription will begin soon.

Do you have pricing for educators?

Yes, go here to view our education pricing.

How are the number of users calculated?

At the end of your billing cycle, the number of users is the total enabled users on your account during a billing cycle. You can disable users that are not involved in any storms. Users that log into their accounts or are in an open storm during a billing cycle are automatically re-enabled.

Do I have to sign a long term contract?

No. Stormboard is a month-to-month service. There are no long-term contracts and you can cancel anytime.

Can I upgrade or downgrade a plan at any time?

Yes. you can upgrade, downgrade or cancel a plan at any time. Your new pricing will be effective your next billing cycle.

Can we subscribe annually?

Yes, our annual plans are available for our team subscription level. You get two months free and a known fixed cost making it easier to budget.

Which forms of payment do you accept?

We accept Visa, Mastercard & American Express.
Purchase Orders available for contracts greater than $5,000.